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Integrations — Apps & Platforms

Vikas Bansal
By Vikas Bansal
• 22 articles

How to connect Smile.io to Datadrew

What data does Datadrew pull from Smile.io? Connecting Smile.io to Datadrew lets you analyze your loyalty and rewards program performance alongside your sales data. Datadrew syncs points balances, reward redemptions, referral activity, VIP tier membership, and program engagement — helping you measure the ROI of your loyalty program and identify your most valuable repeat customers. Prerequisites - A Smile.io account on the Plus plan or higher — API access is not available on lower-tier plans - Admin access to your Smile.io dashboard Plan requirement: Smile.io API key management requires the Plus plan or higher. If you are on the Starter or Growth plan, you will need to upgrade before connecting to Datadrew. See Smile.io's pricing page for current plan details. Step-by-step: Generate your Smile.io API key 1. Log in to your Smile.io Admin Dashboard. 2. Go to Settings (gear icon in the sidebar). 3. Click Developer tools. 4. Click Manage API keys. 5. Click Generate to create a new API key. 6. Give it a descriptive name (e.g., "Datadrew Integration"). 7. Copy the API key immediately — it is only shown once and cannot be retrieved later. Important: The API key is displayed only once at the time of creation. If you lose it, you will need to generate a new one. Copy it to a secure location before closing the dialog. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Smile.io and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your Smile.io API Key (generated in Developer tools) | Official API documentation Smile.io API Key Management Troubleshooting - "Developer tools" not visible? This section is only available on the Plus plan and above. Check your current plan under Settings → Billing. See Smile.io's pricing page for details. - Lost your API key? Smile.io only shows the key once at creation. You will need to generate a new API key and update it in Datadrew. - "Unauthorized" errors after connecting? The API key may have been revoked or replaced. Generate a new key in Smile.io and update the integration in Datadrew. - Data not syncing? Ensure the API key was copied completely without any trailing spaces. After connecting, allow up to 24 hours for the initial data sync.

Last updated on Jul 07, 2026

How to connect Stamped to Datadrew

What data does Datadrew pull from Stamped? Connecting Stamped to Datadrew brings your product reviews, ratings, photo reviews, and loyalty program data into a unified analytics view. Datadrew syncs review content, NPS scores, customer sentiment, and loyalty point activity — giving you a complete picture of how social proof and loyalty programs drive revenue. Prerequisites - A Stamped account on the Professional plan or higher — API access is not available on lower-tier plans - You must be the Account Owner to access API keys Plan requirement: Stamped API access requires the Professional plan or higher. If you are on a lower plan, you will need to upgrade before connecting to Datadrew. See Stamped's pricing page for current plan details. Step-by-step: Find your Stamped API credentials 1. Log in to your Stamped Dashboard. 2. Click Settings in the left sidebar. 3. Navigate to Review Integrations. 4. Click API Keys. 5. You will see three values: Store Hash, API Key, and API Secret. 6. Copy all three values — you will need each one in Datadrew. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Stamped and click Connect. 3. Enter all three credentials in the corresponding fields. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your Stamped API Key | | Store Hash | Your Stamped Store Hash (found alongside your API keys) | | API Secret | Your Stamped API Secret | Official API documentation Stamped API Keys Documentation Troubleshooting - "API Keys" section not visible? You are likely on a plan below Professional. Stamped restricts API access to Professional and above. Contact Stamped to upgrade. - "Forbidden" or "Unauthorized" errors? Only the Account Owner can view and manage API keys. If you are a team member, ask the account owner to provide the credentials. - Mixed up API Key and API Secret? These are two distinct values. Make sure you paste each one into the correct field in Datadrew. The Store Hash is typically a shorter alphanumeric string. - Data not appearing? Verify that all three fields (API Key, Store Hash, API Secret) are filled in correctly. Missing or swapped values will cause the sync to fail silently.

Last updated on Jul 07, 2026

How to connect Loop Returns to Datadrew

What data does Datadrew pull from Loop Returns? Connecting Loop Returns to Datadrew gives you access to your returns and exchanges data, including return requests, return reasons, exchange orders, refund amounts, destinations, and return shipping data. This helps you track return rates, identify products with high return rates, analyze return reasons, and measure the revenue retained through exchanges versus refunds. ⚠️ Plan requirement: Loop Returns API access requires the Essential plan or higher. If you are on a lower plan, you will need to upgrade before connecting to Datadrew. See Loop Returns' pricing page for current plan details. Prerequisites - A Loop Returns account on the Essential plan or higher - Admin access to the Loop Returns dashboard - An active Datadrew account (any plan) Step-by-step: Generate your Loop Returns API key 1. Log in to your Loop Returns admin dashboard. 2. Navigate to Tools & integrations in the left sidebar. 3. Click Developer tools. 4. Click Generate API key. 5. Select the following read scopes: - Return - Order - Report - Destinations 6. Click Generate to create the API key. 7. Copy the API key immediately. Warning: If you do not see Developer tools under Tools & integrations, your plan may not include API access, or it may need to be enabled. Contact Loop Returns support to request API access be enabled for your account. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Loop Returns and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Loop Returns API key | Official documentation For more details on Loop Returns API authentication, see the Loop Returns API Authentication documentation. Troubleshooting - "Unauthorized" or "Forbidden" error: Verify that your Loop Returns plan includes API access (Essential plan or higher). Lower-tier plans do not support API keys. Check Loop Returns' pricing page for details. - "Developer tools" not visible: This feature may need to be manually enabled by Loop Returns support even on eligible plans. Contact support@loopreturns.com and request that Developer tools be enabled for your account. - Missing data categories: Ensure you selected Read scopes for Return, Order, Report, and Destinations when generating the API key. Without these scopes, some data will not sync. - API key not working: Double-check that you copied the complete key. If unsure, generate a new key in Loop Returns and update the credential in Datadrew.

Last updated on Jul 07, 2026

How to connect Postscript to Datadrew

What data does Datadrew pull from Postscript? Connecting Postscript to Datadrew gives you access to your SMS marketing data, including subscribers, campaigns, automations, keywords, message performance, and revenue attribution. This helps you track SMS-driven revenue, compare channel ROI, and optimize your messaging strategy. ⚠️ Plan requirement: Postscript API access requires the Professional plan or higher. Growth and Starter plans do not include API access. See Postscript's pricing page for current plan details. Prerequisites - A Postscript account on the Professional plan or higher - Account Owner or Admin access in Postscript - An active Datadrew account (any plan) Step-by-step: Generate your Postscript API key 1. Log in to your Postscript dashboard. 2. Click your Account name in the top-right corner. 3. Select API from the dropdown menu. 4. Click Create Security Key Pair. 5. Give the key pair a descriptive name (e.g., "Datadrew Integration"). 6. Copy the Private Key (starts with sk_). This is the key you will use. Warning: Use the Private Key (starts with sk_), NOT the Public Key (starts with pk-). The Public Key does not have the permissions needed for data syncing. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Postscript and click Connect. 3. Paste your Private Key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Postscript Private Key (sk_...) | Official documentation For more details on Postscript API authentication, see the Postscript API Authentication documentation. Troubleshooting - "Unauthorized" or "Forbidden" error: Verify that your Postscript plan includes API access (Professional plan or higher). Lower-tier plans do not support API keys. Check Postscript's pricing page for details. - Used the wrong key: Make sure you are using the Private Key (sk_), not the Public Key (pk-). The Public Key will not authenticate successfully for data access. - "API" option not in menu: This option is only visible to Account Owners and Admins on the Professional plan. Contact your Postscript account admin or upgrade your plan. - Key pair not generating: Try refreshing the page or using a different browser. If the issue persists, contact Postscript support.

Last updated on Jul 07, 2026

How to connect Skio to Datadrew

What data does Datadrew pull from Skio? Connecting Skio to Datadrew gives you access to your subscription management data, including subscriptions, customers, orders, subscription groups, and billing data. This powers subscription analytics like MRR tracking, churn analysis, subscriber cohorts, and retention metrics in your Datadrew dashboards. ⚠️ Plan requirement: Skio API access requires the Scale plan or higher. Lower-tier plans do not include API access. Check your current Skio plan or visit Skio's pricing page to confirm. Prerequisites - A Skio account on the Scale plan or higher - Admin access to your Skio dashboard - An active Datadrew account (any plan) Step-by-step: Generate your Skio API key 1. Log in to your Skio dashboard. 2. Navigate to API & Integrations in the left sidebar or settings menu. 3. Click API. 4. Click Generate API key. 5. Give the key a descriptive name (e.g., "Datadrew Integration"). 6. Copy the API key immediately — it is only shown once and cannot be retrieved later. Warning: The Skio API key is only displayed once at the time of creation. If you lose it, you will need to generate a new key and update it in Datadrew. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Skio and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Skio API key | Official documentation For more details on Skio API access, see the Skio API documentation. Troubleshooting - "Unauthorized" or "Forbidden" error: Verify that your Skio plan includes API access (Scale plan or higher). Lower-tier plans do not support API keys. - Lost your API key: Skio only shows the key once. If you did not copy it, generate a new key and update the credential in Datadrew. - "API & Integrations" not visible: Ensure you have Admin access to the Skio dashboard. Contact your Skio account owner if needed. - No data appearing: Initial data sync may take several hours. If data still does not appear after 24 hours, verify the API key is valid by checking the Skio API settings page.

Last updated on Jul 07, 2026

How to connect Wati to Datadrew

What data does Datadrew pull from Wati? Connecting Wati to Datadrew lets you analyze your WhatsApp Business messaging performance alongside your e-commerce data. Datadrew syncs conversation data, message delivery and read rates, broadcast campaign metrics, chatbot interaction data, and contact engagement — helping you understand how WhatsApp drives customer engagement, support efficiency, and sales conversions. Prerequisites - An active Wati account with API access - Admin access to your Wati dashboard - Meta Business Verification must be completed — Wati requires this as a prerequisite for API access. If your Meta Business account is not verified, complete the verification process at Meta Business Settings before proceeding. Prerequisite: You must have completed Meta Business Verification before you can use the Wati API. This is a Meta requirement, not a Datadrew requirement. If you have not completed verification, visit your Meta Business Settings to start the process. Step-by-step: Create your Wati API token 1. Log in to your Wati Dashboard. 2. Click API Docs in the top navigation bar. 3. Click Create New Token to generate a stable API token. 4. Copy the generated token. 5. Note your Wati endpoint domain — it will look like live-server-XXXXX.wati.io (visible in your dashboard URL or API docs page). Good to know: Use the "Create New Token" button to generate a stable, long-lived token. This is preferred over any temporary tokens that may appear in the API documentation page. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Wati and click Connect. 3. Paste your API token into the API Key field. 4. Enter your Wati endpoint domain into the Domain field. 5. Click Save to complete the connection. | | | | --- | --- | | Datadrew Field | What to enter | | API Key | Your Wati API Token (from "Create New Token") | | Domain | Your Wati endpoint URL (e.g., live-server-XXXXX.wati.io) | Domain format: Enter just the domain portion of your Wati endpoint, e.g., live-server-12345.wati.io. Do not include https:// or any path after the domain. Official API documentation Wati API Authentication Documentation Troubleshooting - "Unauthorized" or "Forbidden" error? Make sure your Meta Business Verification is complete. Wati requires this before API access is enabled. Check your verification status at Meta Business Settings. - Wrong domain format? The domain should look like live-server-XXXXX.wati.io. Do not include https:// or trailing slashes. You can find your exact endpoint in the Wati API Docs page. - Token expired? If you used a temporary token from the API docs page (instead of clicking "Create New Token"), it may expire. Go back to API Docs and click "Create New Token" for a stable, long-lived token. - Data not syncing? Verify both the API Key and Domain fields are correct. The domain must match your specific Wati server instance. Allow up to 24 hours for the initial data sync.

Last updated on Jul 07, 2026

How to connect Brevo to Datadrew

What data does Datadrew pull from Brevo? Connecting Brevo (formerly Sendinblue) to Datadrew lets you analyze your email and SMS marketing performance alongside your e-commerce data. Datadrew syncs campaign metrics, contact lists, email deliverability data, transactional email performance, and automation workflow results — helping you understand how your marketing communications drive engagement and revenue. Prerequisites - A Brevo account (all plans supported, including the free tier) - Access to your Brevo account settings Step-by-step: Generate your Brevo API key 1. Log in to your Brevo Dashboard. 2. Click your company name or profile icon in the top-right corner. 3. Select SMTP & API from the dropdown menu. 4. Navigate to the API Keys tab. 5. Click Generate a new API key. 6. Give it a descriptive name (e.g., "Datadrew Integration"). 7. Copy the generated API key — it will start with xkeysib-. Important: Use the API key (starts with xkeysib-), NOT the SMTP key. The SMTP key is for sending emails via SMTP protocol and will not work with the Datadrew integration. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Brevo and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your Brevo API Key (starts with xkeysib-) | Good to know: Brevo was formerly known as Sendinblue. If your account still shows the Sendinblue branding, the same steps apply — the SMTP & API section is in the same location. Official API documentation Brevo API Key Authentication Documentation Troubleshooting - Using the wrong key? Brevo provides both API keys and SMTP keys on the same page. Make sure you copied the API key (starts with xkeysib-), not the SMTP key. The SMTP key is only for email sending and will not authenticate API requests. - "Invalid API Key" error? Verify the key starts with xkeysib- and was copied completely without extra spaces or missing characters. - Still seeing "Sendinblue" branding? Brevo rebranded from Sendinblue in 2023. If your dashboard still shows Sendinblue, the API keys work the same way. No action needed. - Data not syncing? Ensure the API key has not been revoked. You can check the status of your API keys under SMTP & API in Brevo settings. Allow up to 24 hours for the initial data sync.

Last updated on Jul 07, 2026

How to connect Drip to Datadrew

What data does Datadrew pull from Drip? Connecting Drip to Datadrew lets you analyze your email marketing performance alongside your e-commerce data. Datadrew syncs subscriber data, email campaign metrics, automation workflow performance, tagging activity, and revenue attribution — helping you understand how your email marketing drives conversions and customer lifetime value. Prerequisites - An active Drip account (all plans supported) - Access to your Drip user settings - Your Drip Account ID (found in your dashboard URL) Step-by-step: Find your Drip API token and Account ID 1. Log in to your Drip Dashboard. 2. Click your profile icon in the top-right corner and select Settings. 3. Navigate to User Settings. 4. Find the API Token section and copy your token. 5. To find your Account ID: look at your Drip dashboard URL. It follows the pattern https://www.getdrip.com/{Account_ID}/.... The numeric value in the URL is your Account ID. Finding your Account ID: Your Drip Account ID is the numeric string in your dashboard URL. For example, if your URL is https://www.getdrip.com/8274615/campaigns, then your Account ID is 8274615. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Drip and click Connect. 3. Paste your API Token into the API Key field. 4. Enter your Account ID into the Account ID field. 5. Click Save to complete the connection. | | | | --- | --- | | Datadrew Field | What to enter | | API Key | Your Drip API Token (from User Settings) | | Account ID | Your Drip Account ID (numeric value from dashboard URL) | Official API documentation Drip API Developer Documentation Troubleshooting - Wrong Account ID? The Account ID is a numeric value found in your Drip dashboard URL. It is NOT your email address or login username. Double-check the URL pattern: https://www.getdrip.com/{Account_ID}/.... - "Unauthorized" error? Your API Token may have been regenerated. Go back to User Settings in Drip to verify the current token and update it in Datadrew if needed. - Multiple Drip accounts? If you manage multiple Drip accounts, make sure the Account ID matches the account whose data you want to sync. Each account has its own unique ID. - Data not syncing? Ensure both the API Key and Account ID fields are filled in correctly. Both values are required for the connection to work. Allow up to 24 hours for the initial data sync.

Last updated on Jul 07, 2026

How to connect ReferralCandy to Datadrew

What data does Datadrew pull from ReferralCandy? Connecting ReferralCandy to Datadrew lets you analyze your referral program's performance alongside your sales data. Datadrew syncs referral data including advocate activity, referral conversions, reward payouts, and campaign performance — helping you understand how word-of-mouth drives customer acquisition and revenue. Prerequisites - An active ReferralCandy account (all plans, starting at $59/mo) - Access to your ReferralCandy profile settings Step-by-step: Find your ReferralCandy API credentials 1. Log in to your ReferralCandy Dashboard. 2. Click on your Profile icon (top-right corner). 3. Select My Profile. 4. Scroll down to the API Tokens section. 5. You will see two values: Access ID and Secret Key. 6. Copy both values — you will need them in Datadrew. Good to know: ReferralCandy uses a combination of Access ID and Secret Key for API authentication. Both values are required for the integration to work. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find ReferralCandy and click Connect. 3. Paste your Secret Key into the API Key field. 4. Paste your Access ID into the Access ID field. 5. Click Save to complete the connection. | | | | --- | --- | | Datadrew Field | What to enter | | API Key | Your ReferralCandy Secret Key | | Access ID | Your ReferralCandy Access ID | Note: The Datadrew "API Key" field should contain your ReferralCandy Secret Key (not the Access ID). Make sure you do not swap these two values. Official API documentation ReferralCandy API Integration Guide Troubleshooting - Swapped Access ID and Secret Key? The most common mistake is entering the Access ID in the API Key field (or vice versa). The API Key field in Datadrew should contain your Secret Key, and the Access ID field should contain your Access ID. - Can't find API Tokens section? Make sure you navigate to Profile → My Profile (not the store settings). The API tokens are under your personal profile settings. - "Unauthorized" error? Verify both the Access ID and Secret Key are correct. If you recently regenerated either value, make sure to update both in Datadrew. - Data not syncing? Ensure both fields are filled in correctly. If only one credential is provided, the connection will fail. Allow up to 24 hours for the initial sync.

Last updated on Jul 07, 2026

How to connect AfterShip to Datadrew

What data does Datadrew pull from AfterShip? Connecting AfterShip to Datadrew gives you comprehensive shipment tracking and post-purchase analytics. Datadrew syncs tracking data, delivery status updates, estimated delivery dates, carrier performance, and return information — helping you monitor delivery success rates, identify shipping bottlenecks, and improve the post-purchase customer experience. Prerequisites - An active AfterShip account (all plans supported) - Admin or owner access to generate API keys Step-by-step: Generate your AfterShip API key 1. Log in to your AfterShip Admin Dashboard. 2. Click Settings in the left sidebar. 3. Navigate to API Keys. 4. Click Generate to create a new API key. 5. Select API Key only as the authentication type. 6. Under permissions, grant read/write access for Tracking and Returns. 7. Give the key a descriptive name (e.g., "Datadrew Integration"). 8. Copy the generated API key. Important: When generating the API key, make sure to select "API Key only" — do NOT select "SignString." The SignString authentication method is not compatible with the Datadrew integration. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find AfterShip and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your AfterShip API Key (API Key only type, not SignString) | Official API documentation AfterShip API Key Generation Guide Troubleshooting - "Invalid API Key" error? Make sure you selected "API Key only" and NOT "SignString" when generating the key. SignString keys use a different authentication mechanism that Datadrew does not support. - Missing tracking data? Verify that the API key has read/write permissions for both Tracking and Returns. Keys with insufficient permissions will connect successfully but return incomplete data. - Rate limit errors? AfterShip enforces API rate limits based on your plan. If you are on a lower-tier plan with limited API calls, the sync may take longer. Consider upgrading your AfterShip plan if you have a high volume of shipments. - Data not appearing after 24 hours? Disconnect and reconnect the integration in Datadrew. Ensure the API key is still active in your AfterShip dashboard (keys can be revoked or expired).

Last updated on Jul 07, 2026

How to connect Okendo to Datadrew

What data does Datadrew pull from Okendo? Connecting Okendo to Datadrew gives you access to your reviews and customer feedback data, including product reviews, star ratings, review requests, media content, and customer attributes. This helps you analyze review sentiment trends, correlate review volume with sales, identify products needing more social proof, and measure the impact of reviews on conversion rates. ⚠️ Plan requirement: Okendo API access requires the Advanced plan or higher. Essential and Growth plans do not include API access. Prerequisites - An Okendo account on the Advanced plan or higher - Admin access to your Okendo account - An active Datadrew account (any plan) Step-by-step: Find your Okendo API credentials 1. Log in to your Okendo admin panel. 2. Navigate to Settings in the left sidebar. 3. Click Integrations. 4. Select Credentials. 5. Your User ID and API Key are displayed on this page. 6. Copy both the User ID and API Key. Tip: Okendo uses Basic authentication, which requires both a User ID and an API Key. Make sure to copy both values -- you will need them in Datadrew. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Okendo and click Connect. 3. Enter both credentials as described in the table below. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Okendo API Key | | User ID | Your Okendo User ID | Official documentation For more details on Okendo API authentication, see the Okendo Merchant REST API Quick Start. Troubleshooting - "Unauthorized" error: Verify that your Okendo plan includes API access (Advanced plan or higher). Lower-tier plans do not expose API credentials. - Missing User ID or API Key: Both fields are required. Okendo uses Basic authentication with both values. Make sure neither field is left blank. - "Credentials" not visible in settings: This section only appears on the Advanced plan or higher. If you do not see it, check your plan level with Okendo. - Swapped credentials: The User ID and API Key are different values. Make sure you enter the User ID in the User ID field and the API Key in the API Key field -- do not mix them up.

Last updated on Jul 07, 2026

How to connect LoyaltyLion to Datadrew

What data does Datadrew pull from LoyaltyLion? Connecting LoyaltyLion to Datadrew gives you deep insights into your loyalty program's impact on retention and revenue. Datadrew syncs customer loyalty data, points earned and redeemed, reward claims, tier progression, and program activity — helping you measure how loyalty drives repeat purchases and customer lifetime value. Prerequisites - A LoyaltyLion account — API access may require the Advanced plan or higher (check with LoyaltyLion support for your specific plan's API availability) - Admin access to your LoyaltyLion dashboard Plan note: API key access may be restricted to the Advanced plan or higher. If you do not see the API keys section in your dashboard, contact LoyaltyLion support to confirm your plan includes API access. Step-by-step: Create your LoyaltyLion API key 1. Log in to your LoyaltyLion Dashboard. 2. Navigate to Manage in the top navigation. 3. Click API keys. 4. Click Create API key. 5. Give the key a descriptive name (e.g., "Datadrew Integration"). 6. Grant the following scopes: read_customers and read_orders. 7. Save and copy the generated API key. Good to know: LoyaltyLion's new API key format uses a pat_ prefix. If your key starts with pat_, you are using the correct format. Older key formats may still work but the new format is recommended. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find LoyaltyLion and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your LoyaltyLion API Key (starts with pat_) | Official API documentation LoyaltyLion API Keys Documentation Troubleshooting - "API keys" section not visible? Your LoyaltyLion plan may not include API access. Contact LoyaltyLion support to confirm whether your plan supports API key generation. - Insufficient permissions error? Make sure you granted the read_customers and read_orders scopes when creating the API key. Without these scopes, Datadrew cannot fetch the required data. - Using an old API key format? LoyaltyLion recommends the new pat_ prefix format. If you have an older key, consider creating a new one in the updated format for better compatibility. - Data not syncing? Verify the API key was copied correctly and that it has the required scopes. Allow up to 24 hours for the initial data sync to complete.

Last updated on Jul 07, 2026

How to connect ShipStation to Datadrew

What data does Datadrew pull from ShipStation? Connecting ShipStation to Datadrew gives you access to your shipping and fulfillment data, including shipments, orders, carriers, warehouses, tracking information, and shipping costs. This helps you analyze fulfillment efficiency, track shipping costs as a percentage of revenue, and identify delivery performance trends. Prerequisites - A ShipStation account (any plan) - Account Owner access in ShipStation (only the account owner can generate API keys) - An active Datadrew account (any plan) Step-by-step: Generate your ShipStation API credentials 1. Log in to your ShipStation account. 2. Click the gear icon to open Settings. 3. Navigate to API Settings under Account. 4. Your API Key and API Secret are displayed on this page. 5. If no keys exist, click Generate API Keys. 6. Copy both the API Key and API Secret immediately. Warning: Both the API Key and API Secret are only shown once when generated. Copy both values before leaving the page. If you lose either, you will need to regenerate a new pair. ⚠️ Important: Only the Account Owner can view and generate API keys in ShipStation. If you are a team member, ask your account owner to provide the credentials. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find ShipStation and click Connect. 3. Enter both credentials as described in the table below. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your ShipStation API Key | | API Secret | Your ShipStation API Secret | Tip: ShipStation API keys expire after 3, 6, or 12 months depending on your settings. Set a reminder to regenerate and update the key in Datadrew before it expires to avoid data sync interruptions. Official documentation For more details on ShipStation API requirements, see the ShipStation API Requirements documentation. Troubleshooting - "Authentication failed" error: ShipStation uses Basic authentication. Ensure both the API Key and API Secret are entered correctly in their respective fields. - Cannot find API Settings: Only the Account Owner has access to API Settings. Team members and other roles cannot view this page. - Keys expired: ShipStation API keys have an expiration period (3, 6, or 12 months). If your connection stops working, check if your keys have expired and regenerate them. - Data not syncing: Verify your ShipStation account is active and the API keys have not been regenerated (which invalidates old keys). Re-enter updated credentials in Datadrew if needed.

Last updated on Jul 07, 2026

How to connect Omnisend to Datadrew

What data does Datadrew pull from Omnisend? Connecting Omnisend to Datadrew gives you access to your email and SMS marketing data, including contacts, campaigns, automations, products, and orders. This helps you measure email/SMS channel ROI, track campaign performance trends, and correlate marketing engagement with purchase behavior across your analytics dashboards. Prerequisites - An Omnisend account (any plan) - Admin access to your Omnisend account - An active Datadrew account (any plan) Step-by-step: Generate your Omnisend API key 1. Log in to your Omnisend dashboard. 2. Click the gear icon to open Store Settings. 3. Navigate to API keys in the settings menu. 4. Click Create API key. 5. Give the key a descriptive name (e.g., "Datadrew Integration"). 6. Enable permissions for the following resources: - Contacts - Campaigns - Products - Orders - Automations 7. Click Save to generate the API key. 8. Copy the generated API key. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Omnisend and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Omnisend API key | Official documentation For more details on generating Omnisend API keys, see the Omnisend API Key documentation. Troubleshooting - "Unauthorized" error: Verify you copied the complete API key. Omnisend keys are long strings -- make sure you did not accidentally truncate it. - Missing data categories: Ensure the API key has permissions enabled for Contacts, Campaigns, Products, Orders, and Automations. Without the correct permissions, some data will not sync. - "API keys" not visible in settings: Only account administrators can view and manage API keys. Contact your Omnisend account admin for access. - Data sync delay: Initial data import may take several hours depending on the volume of your contacts and campaigns. Check back after the first sync cycle completes.

Last updated on Jul 07, 2026

How to connect Attentive to Datadrew

What data does Datadrew pull from Attentive? Connecting Attentive to Datadrew gives you access to your SMS and email marketing data, including subscriber lists, campaign performance, message delivery rates, custom events, and e-commerce attribution data. This helps you measure the ROI of your SMS marketing, compare channel performance, and optimize subscriber engagement. Prerequisites - An Attentive account (any plan) - Admin access to your Attentive account - An active Datadrew account (any plan) Step-by-step: Generate your Attentive API key 1. Log in to your Attentive dashboard. 2. Navigate to Integrations in the main menu. 3. Click App Marketplace. 4. Click Create Custom App. 5. Give the app a descriptive name (e.g., "Datadrew Integration"). 6. Enable Write permissions for the following APIs: - Subscribers - Custom Events - eCommerce APIs 7. Click Create to generate the API key. 8. Copy the API key immediately -- it is only shown once and cannot be retrieved later. Warning: The Attentive API key is only displayed once at the time of creation. If you lose it, you will need to create a new Custom App and generate a new key. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Attentive and click Connect. 3. Paste your API key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Attentive Custom App API key | Official documentation For more details on Attentive API authentication, see the Attentive Authentication documentation. Troubleshooting - Lost your API key: Attentive only shows the key once. If you did not copy it, delete the custom app and create a new one. - "Unauthorized" error: Verify you copied the complete key without extra spaces. Re-generate if unsure. - Missing data: Ensure the custom app has Write permissions for Subscribers, Custom Events, and eCommerce APIs. Without these scopes, some data will not sync. - "App Marketplace" not visible: Ensure you have Admin access to the Attentive account. Contact your Attentive account owner if needed.

Last updated on Jul 07, 2026

How to connect Yotpo to Datadrew

What data does Datadrew pull from Yotpo? Connecting Yotpo to Datadrew gives you access to your reviews and user-generated content data, including product reviews, star ratings, customer photos, site reviews, and Q&A data. This helps you correlate review sentiment and volume with sales performance, identify products with review gaps, and measure the revenue impact of social proof. Prerequisites - A Yotpo account (any plan) - Account Admin access in Yotpo (required to view the Secret Key) - An active Datadrew account (any plan) Step-by-step: Find your Yotpo App Key and Secret Key 1. Log in to your Yotpo admin panel. 2. Click your Profile icon in the bottom-left corner. 3. Select Account Settings. 4. Go to General Settings. 5. Your App Key is displayed on this page. Copy it. 6. To reveal your Secret Key, click the button to request it. Yotpo will send a verification email to your admin email address. 7. Open the verification email and click the link to reveal your Secret Key. 8. Copy the Secret Key immediately. ⚠️ Important: You must be an Account Admin in Yotpo to access the Secret Key. The Secret Key requires email verification before it is revealed. Check your inbox (and spam folder) for the verification email. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Yotpo and click Connect. 3. Enter both keys as described in the table below. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | App Key | Your Yotpo App Key | | API Key | Your Yotpo Secret Key | Tip: In Datadrew, the API Key field is where you paste your Yotpo Secret Key (not the App Key). These are two separate credentials. Official documentation For more details on finding your Yotpo credentials, see the Yotpo App Key and Secret Key documentation. Troubleshooting - "Invalid credentials" error: Make sure you are entering the App Key and Secret Key in the correct fields. The App Key goes in the App Key field, and the Secret Key goes in the API Key field. - Cannot find Secret Key: Only Account Admins can access the Secret Key. If you do not see the option, ask your Yotpo account admin to retrieve it. - Verification email not arriving: Check your spam/junk folder. The email comes from Yotpo and may take a few minutes. Try requesting it again if needed. - Keys mixed up: The App Key is a shorter alphanumeric string visible without verification. The Secret Key is longer and requires email verification to reveal.

Last updated on Jul 07, 2026

How to connect Judge.me to Datadrew

What data does Datadrew pull from Judge.me? Connecting Judge.me to Datadrew lets you analyze product reviews, ratings, and customer sentiment alongside your sales data. Datadrew syncs review content, star ratings, reviewer details, and review request performance — helping you understand how reviews impact conversion rates and identify products that need attention. Prerequisites - A Judge.me account (all plans supported, including the free plan) - Access to your Judge.me admin dashboard Step-by-step: Find your Judge.me API key 1. Log in to your Judge.me Admin Dashboard. 2. Click Settings in the navigation menu. 3. Go to the Integrations tab. 4. Click View API tokens. 5. Locate your Private API Token. 6. Copy the Private API Token — you will need it in the next step. Warning: Judge.me provides both a Public Token and a Private Token. You must use the Private API Token for the Datadrew integration. The Public Token will not work. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find Judge.me and click Connect. 3. Paste your Private API Token into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your Judge.me Private API Token | Good to know: Your shop domain is auto-detected by Datadrew — you do not need to enter it manually. Official API documentation Judge.me API Documentation Troubleshooting - "Unauthorized" error? Double-check that you are using the Private API Token, not the Public Token. The Public Token does not grant access to the data Datadrew needs. - Can't find API tokens? Make sure you are on the Settings → Integrations page. The API tokens section may require scrolling down. - No reviews showing up? If your store is new to Judge.me, there may not be any review data to sync yet. Datadrew will begin pulling data as soon as reviews are collected. - Data seems incomplete? Allow up to 24 hours for the initial sync. Judge.me's API returns data in pages, and large review catalogs may take longer.

Last updated on Jul 07, 2026

How to connect Recharge to Datadrew

What data does Datadrew pull from Recharge? Connecting Recharge to Datadrew gives you access to your subscription commerce data, including subscriptions, customers, orders, charges, discounts, and product data. This powers subscription analytics like MRR, churn rate, subscriber LTV, and cohort retention in your Datadrew dashboards. ⚠️ Plan requirement: Recharge API access requires the Pro plan or higher. If you are on the Standard plan, you will need to upgrade before connecting to Datadrew. Prerequisites - A Recharge account on the Pro plan or higher - Store Owner or Admin access in Recharge - An active Datadrew account (any plan) Step-by-step: Generate your Recharge API token 1. Log in to your Recharge merchant portal. 2. Navigate to Tools & apps in the left sidebar. 3. Click API tokens. 4. Click Create Admin API Token. 5. Give the token a descriptive name (e.g., "Datadrew Integration"). 6. Enable Read scopes for the following resources: - Customers - Subscriptions - Orders - Charges 7. Click Save to generate the token. 8. Copy the API token immediately. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Recharge and click Connect. 3. Paste your API token into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Recharge Admin API Token | Official documentation For more details on creating Recharge API tokens, see the Recharge API Key documentation. Troubleshooting - "Unauthorized" or "Forbidden" error: Verify that your Recharge plan includes API access (Pro plan or higher). Standard plans do not support API tokens. - Missing data categories: Ensure you enabled Read scopes for Customers, Subscriptions, Orders, and Charges when creating the token. - "API tokens" option not visible: Only Store Owners and Admins can see this section. Contact your Recharge account owner for access. - Token not working after creation: Double-check that you created an Admin API Token, not a standard API token, which has limited access.

Last updated on Jul 07, 2026

How to connect Gorgias to Datadrew

What data does Datadrew pull from Gorgias? Connecting Gorgias to Datadrew gives you access to your customer support data, including tickets, messages, satisfaction scores, response times, and agent performance metrics. This data helps you correlate support activity with revenue, identify friction points in the customer journey, and measure the impact of support quality on retention. Prerequisites - A Gorgias account (any plan) - Admin access to your Gorgias helpdesk - Your Gorgias subdomain (e.g., yourstore.gorgias.com) - An active Datadrew account (any plan) Step-by-step: Generate your Gorgias API key 1. Log in to your Gorgias helpdesk. 2. Click Settings (gear icon) in the left sidebar. 3. Navigate to REST API under the Integrations section. 4. Click Create API key. 5. Give the key a descriptive name (e.g., "Datadrew Integration"). 6. Copy the generated API key. 7. Note down the email address associated with the API key (shown on the same page). What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Gorgias and click Connect. 3. Fill in all three fields (see table below). 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | The API key you generated in Gorgias | | Email | The email address associated with the API key | | Domain | Your Gorgias subdomain (e.g., yourstore.gorgias.com) | Tip: Your Gorgias domain is the URL you use to log in. For example, if you log in at https://myshop.gorgias.com, your domain is myshop.gorgias.com. Official documentation For more details on Gorgias API authentication, see the Gorgias API documentation. Troubleshooting - "Authentication failed" error: Ensure the email you entered matches the one associated with the API key in Gorgias, not your personal login email. - "Invalid domain" error: Enter only the subdomain portion (e.g., yourstore.gorgias.com), not the full URL with https://. - Cannot find REST API settings: Make sure you have Admin access. The REST API settings are only visible to account administrators. - No data appearing: Data sync may take up to 24 hours for the initial import. Check back after the first sync completes.

Last updated on Jul 07, 2026

How to connect ShipBob to Datadrew

What data does Datadrew pull from ShipBob? Connecting ShipBob to Datadrew gives you visibility into your fulfillment operations. Datadrew syncs data including orders, shipments, inventory levels, warehouse performance, and return tracking — allowing you to analyze fulfillment speed, shipping costs, and inventory health alongside your other e-commerce data. Prerequisites - An active ShipBob account (any plan) - Admin or account owner access to generate API tokens Step-by-step: Generate your ShipBob API key 1. Log in to your ShipBob Merchant Dashboard. 2. Navigate to Integrations in the left sidebar. 3. Click API Tokens. 4. Click Generate PAT (Personal Access Token). 5. Give your token a descriptive name (e.g., "Datadrew Integration"). 6. Copy the generated token immediately — you will need it in the next step. Good to know: ShipBob PATs never expire and do not require any approval process. They are self-serve and available on all plans. What to enter in Datadrew 1. In your Datadrew dashboard, go to Settings → Integrations. 2. Find ShipBob and click Connect. 3. Paste your Personal Access Token into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | What to enter | | API Key | Your ShipBob Personal Access Token (PAT) | Official API documentation ShipBob API Authentication Docs Troubleshooting - Token not working? ShipBob uses Bearer token authentication. Make sure you copied the full token string without any extra spaces. - Permission errors? Ensure you are logged in as an admin or account owner. Standard users may not have access to generate API tokens. - "Integration" menu missing? Try logging out and back in, or contact ShipBob support to verify your account permissions. - Data not syncing? After connecting, allow up to 24 hours for the initial data sync to complete. If data is still missing, disconnect and reconnect the integration.

Last updated on Jul 07, 2026

How to connect Stripe to Datadrew

What data does Datadrew pull from Stripe? Connecting Stripe to Datadrew gives you access to your payment and revenue data, including charges, refunds, subscriptions, invoices, customers, disputes, and balance transactions. This data powers revenue analytics, churn tracking, and LTV calculations in your Datadrew dashboards. Prerequisites - A Stripe account (any plan) - Admin or Developer access to the Stripe Dashboard - An active Datadrew account (any plan) Step-by-step: Generate your Stripe API key 1. Log in to your Stripe Dashboard. 2. Click Developers in the top navigation bar. 3. Select API keys from the left sidebar. 4. Under Standard keys, locate the Secret key row. 5. Click Reveal live key (or Reveal test key if you want to test first). 6. Copy the key. It will start with sk_live_ (production) or sk_test_ (test mode). ⚠️ Important: Use the Secret Key (starts with sk_), NOT the Publishable Key (starts with pk_). The Publishable Key does not have the permissions needed to read your data. What to enter in Datadrew 1. In Datadrew, go to Settings → Integrations. 2. Find Stripe and click Connect. 3. Paste your Secret Key into the API Key field. 4. Click Save to complete the connection. | | | | --- | --- | | Field | Value | | API Key | Your Stripe Secret Key (sk_live_... or sk_test_...) | Official documentation For more details on Stripe API keys, see the Stripe API Keys documentation. Troubleshooting - "Invalid API key" error: Make sure you copied the full Secret Key, including the sk_live_ or sk_test_ prefix. Do not include any extra spaces. - No data appearing: If you used a test key (sk_test_), only test-mode data will sync. Switch to a live key for production data. - "Permission denied" error: Ensure you have Admin or Developer access in Stripe. Standard team members may not be able to view API keys. - Restricted keys: If you use a restricted key instead of a standard key, ensure it has Read permissions for all relevant resources (Charges, Customers, Subscriptions, Invoices, etc.).

Last updated on Jul 07, 2026