Requesting a New Feature
We love hearing from merchants about what would make Datadrew more useful for their business. If there is a feature, dashboard, metric, or integration you would like to see, here is how to let us know.
How to Submit a Feature Request
Option 1: In-App Feature Request Page
The fastest way to submit a feature request is directly within the Datadrew app:
- Open Datadrew from your Shopify admin.
- Navigate to Feature Requests in the sidebar.
- Describe the feature you would like to see.
- Submit your request.
Your request goes directly to our product team.
Option 2: Email
Send a description of your feature request to support@datadrew.io. Include as much detail as possible:
- What problem would this feature solve for you?
- How would you expect it to work?
- How often would you use it?
Option 3: In-App Chat
Click the chat widget in the bottom-right corner of Datadrew and tell us about the feature you need. Our team reads every message.
What Happens After You Submit
- Review: Our product team reviews every feature request.
- Prioritization: Requests are prioritized based on how many merchants ask for the same thing, alignment with our product roadmap, and implementation complexity.
- Updates: If your feature makes it onto the roadmap, we will let you know. Major new features are announced in our What's New section.
Popular Recent Requests We Have Shipped
- Drew AI — conversational analytics assistant
- Blended ad performance across Facebook and Google
- RFM segment sync to Klaviyo
- Product basket analysis
- Hourly performance tracking
Your feedback directly shapes the product. Keep the ideas coming.
Need help? Contact us at support@datadrew.io.
Related articles
- Contacting support
- Book a call for onboarding or audit
- How is Datadrew different from Shopify Analytics?
- Release notes and product updates
Need help?
If you have questions or run into issues, reach out to us at support@datadrew.io or use the in-app chat. We're happy to help.