Understanding User Roles
Datadrew uses a role-based access system to control what each team member can do within your workspace. There are three roles: Owner, Admin, and Member.
Role Comparison
| Permission | Owner | Admin | Member |
| View all dashboards | Yes | Yes | Yes (assigned stores only) |
| Use Drew AI | Yes | Yes | Yes |
| Export data (CSV) | Yes | Yes | Yes |
| View all connected stores | Yes | Yes | Assigned stores only |
| Manage integrations | Yes | Yes | No |
| Manage settings (filters, reports) | Yes | Yes | No |
| Invite and manage team members | Yes | Yes | No |
| Edit workspace name | Yes | Yes | No |
| Manage billing and subscription | Yes | No | No |
| Add or remove stores | Yes | No | No |
Owner
The Owner has full control over the workspace, including billing, subscription management, and adding or removing Shopify stores. Each workspace has at least one Owner. The Owner is typically the person who first installed the Datadrew app and created the workspace.
Admin
Admins have nearly the same level of access as Owners. They can manage integrations, invite team members, configure settings, and access all stores in the workspace. The key difference is that Admins cannot manage billing or subscription plans.
Member
Members have view-only access to dashboards and can use Drew AI. They can only see the specific Shopify store(s) assigned to them when they were invited. Members cannot change settings, manage integrations, or invite other users.
Changing a User's Role
- Go to Workspace settings.
- Find the team member in the users list.
- Click on their role to open the edit options.
- Select the new role and, if applicable, update their store access.
- Save your changes.
Only Owners and Admins can change a team member's role. You cannot demote the last remaining Owner of a workspace.
Store Access for Members
When inviting or editing a Member, you can select specific stores they should have access to. This is useful for agencies or teams managing multiple Shopify stores where not every team member needs to see every store's data.
Need help? Contact us at support@datadrew.io.
Related articles
- Inviting team members to your workspace
- Managing your workspace settings
- Feature comparison across plans
- Consolidated multi-store view
Need help?
If you have questions or run into issues, reach out to us at support@datadrew.io or use the in-app chat. We're happy to help.